Policy and Transformation

What does a Policy Officer at OGP do?

As an OGP policy officer, you have end-to-end ownership and responsibility to help our product teams and the larger organisation navigate and influence the Singapore government to maximise our collective impact and transform public service delivery.

Unlike traditional policy roles, your primary focus is interpreting government structures and unlocking opportunities—both for our products to be more effective in government and to drive meaningful transformation across the public sector.

Your responsibilities include:

• Enabling product success – Work as part of product teams to gain access to the right agencies and decision-makers, identify and circumvent policy blockers, ground product roadmaps in solving real problems, and align resources to achieve success

• Providing policy solutions – Use a strategic lens to identify where new or reimagined policies could solve problems, sometimes independent from product development

• Propagating best practices – Secure buy-in from agency leaders to expand the use of OGP's products and implement our operating practices in other agencies

• Supporting organisational goals – Navigate government relationships to support OGP's corporate objectives while creating learning opportunities for our team members

• Scouting new opportunities – Identify and evaluate new domains and problem spaces for OGP product teams to address, helping seeded teams grow and maximise their impact

Government transformation happens when technical innovation meets practical policy implementation. Your role ensures our solutions not only work technically but achieve real change by navigating complex government structures and securing crucial stakeholder support.

You'll work on meaningful projects across transportation, social services, healthcare, and more. The public sector offers countless opportunities where even simple software can significantly impact people's lives. Over 70% of our projects start as ground-up initiatives, giving you direct ownership of your work. Rather than pursuing commercial ventures, we're focused on improving society through government services.

Who we are looking for

We look for people who:

• Have extensive government experience—navigating Singapore's public sector landscape effectively

• Think strategically—identifying opportunities and pathways for systemic transformation

• Build relationships across agencies—developing networks that enable collaborative solutions

• Communicate persuasively—articulating complex ideas to diverse stakeholders

• Solve bureaucratic challenges—finding creative paths through institutional barriers

• Translate between worlds—helping technical teams understand government and vice versa

• Demonstrate political awareness—reading situations and knowing when to push or pause

• Use data to inform policy—backing recommendations with evidence and analysis

• Take initiative to drive change—challenging the status quo with practical alternatives

• Are committed to public service transformation—genuinely passionate about improving government

Understanding how technology can transform service delivery is valuable, though specific technical expertise is less important than your ability to bridge between technology teams and government stakeholders.

Overall, we seek candidates with ability, initiative, good communication, and strong values centred on public service.