Clement Chia

Product Operations Specialist

I joined on July 4, 2022 and I am currently working on GoGovSG, Highway, LetterSG, EventSG.

Products I worked on before include WizGov, HealthTech Sprint, Isomer Project Pancake, MindCraft.

Three things I’ve done recently which I’m proud of are…

Led product operations for GoGovSG, ForSG, and ForEduSG and increased user base and new URLs steadily
Co-created user research questions and arranged user interviews for hackathon products, MindCraft and WizGov
Monitored user feedback, support flow and worked on the visualisation of product feedback and performance using Grafana dashboards for the Go suite