Clement Chia
About us
Corporate Team
Meet The Team
Adriel Seah
Amitha Fernando
Cheryl Lee
Chien Ling Ang
Clifford Teo
Edgar Ang
Hongyi Li
Jia Hui Yap
Joanna Lo
Joshua Tan
Lorraine Choo
Marcus Lim
Nicole Loh
Russell Chan
Sarah Espaldon
Shannen Ho
Yi Han Liao
Product Design
Meet The Team
Ben Bowes
Carina Lim
Christabel Png
Darren Ng
Desmond Lui
Evangelyn Ong
Fiona Pay
Jing Yi Lai
Jue Ling Tan
Khaleedah Sairi
Xian Lee
Mike Chen
Natalie Tan
Pearly Ong
Prasanth Kumaar
Qimmy Lim
Rachael Koh
Rachel Tan
Sam Soh
Sarah Salim
Se Hyun Park
Shanty Basrur
Stacey Tan
Sufyan Bin Selamet
Tiffany Chan
Toby Gail Lim
Wen Jia Dong
Yi Xin Ang
Zul Icksan
Software Engineering
Meet The Team
Aiko Klostermann
Alex Lee
Alexis Goh
Alwyn Tan
Angel Suhardi
Antariksh Mahajan
Arshad s/o Abdul Samad
Austin Woon Quan
Blake Gong
Caleb Chiam
Cheri Ong
Chin Yang Oh
Chinyao Gan
Christabel Neo
Daryl Chan
Dat Le Thanh
Dexter Tan
Enyi Leong
Eugene Lim
Fabian Chia
Gautam Manek
Hanu Damodaran
Harish Venkatesan
Huiqing Lin
Ian Chen
Jasmine Ang
Jason Chong
Jen Wei Niam
Jia Chin Er
Jiayee Lim
Jie Hao Kwa
Justyn Oh
Kathleen Koh
Kaiwen Huang
Kar Rui Lau
Kee Wei Lam
Ken Lee
Kevan Tan
Khant Zaw
Kishen Ashok Kumar
Kishore R
Kok Seng Chiew
Latasha Lenus
Louiz Kim-Chan
Malcolm Ong
Nicholas Lim
Nicolas Spano
Oliver Chan
Pallani s/o Selvan
Prakriti Bansal
Prawira Genestonlia
Qilu Xie
Raisa Kabir
Rayner Loh
Richard Yak
Sean Lum
Sebastian Wong
Sheikh Bin Mohamed Aneess Alrragi
Shu Li Teo
Siddarth Nandanahosur Suresh
Si Han Ding
Si Mun Tham
Tim Groleau
Wan Ling Thoo
Wee Loong Kuan
Wei Lun Tan
XingHao Yang
Yong Jie Foo
Yuanruo Liang
Zeke Soh
Zhong Jun Hsu
Zi Wei Lim
Zi Xiang Tan
Zi Yang See
Zong Han Ho
Product Operations
Meet The Team
Ajayraj Singh
Amanda Tan
Clement Chia
Geraldine Tan
Muhammad Ibrahim bin Mohd Ramthan
Jackson Yap
Jerica Ang
Jie Yin Tan
Kahhow Lee
Kendra Wong
Kenneth Chang
Natasha Lian
Samuel Koh
Shamala David
Shazli Shahril
Suhaila Roslan
Suranjana Sengupta
Suzanne Chu
Product Management
Meet The Team
Adan Vielma
Amit Samdarshi
Brian Lee
Bryan Ong
Charmaine Lee
Foong Yi Zhuan
Hena Shah
Jan Donyada
Jessendra Loke
Kenneth Sng
Lennard Lim
Moses Soh
Paul Hong Tay
Pete Patanapanlert
Reshma Vasu
Sonjia Yan
Talitha Chin
Yaqi Peng
Policy & Transformation
I joined on July 4, 2022 and I am currently working on HealthTech.
Products I worked on before include go.gov.sg, Highway, LetterSG, EventSG, WizGov, HealthTech Sprint, Isomer Project Pancake, MindCraft.
Three things I’ve done recently which I’m proud of are…
-
Spearheaded the introduction and adoption of LetterSG across multiple agencies, significantly increasing user adoption rates through strategic user testing sessions, product pitches, and the successful organization of the LetterSG bootcamp.
-
Implemented and optimized product operations processes, including feedback loop integration and user support enhancements, which played a pivotal role in growing a key product metric (number of issued letters) by 127x and achieving a user satisfaction rate of 4.71/5.
-
Led the adoption of data-driven decision-making through the setup of analytics tools and user testing feedback mechanisms, contributing to a 10x increase in templates onboarded, an 8x growth in users onboarded, and substantial operational efficiencies, including a reduction in onboarding time from two weeks to two days.