Kahhow Lee

Product Operations Specialist

I joined on January 3, 2023 and I am currently working on Care360.

Three things I’ve done recently which I’m proud of are…

Raised user satisfaction for Care360 Product Operations processes/ materials to +60 (Net Promoter Score) and continued support for all Public Healthcare Institutions (PHI) as the sole Product Operations specialist.
Designed, built and propagated whine.beta.gov.sg with Kok Seng. Whine is used not just by teams in OGP but also for Civil Service College (CSC) and by healthcare professionals across 3 healthcare clusters to support the running of a multi-disciplinary national healthcare hackathon.
Continued with string.beta.gov.sg (Hack For Public Good 2023 project) that has over 4.1k users and >37k clickthroughs to date; independently built multiple prototypes for agencies in a ‘Solutions Architect’-like capacity while propagating practices like training and schemas.