Geraldine Tan

Product Operations Specialist

I joined on August 22, 2022 and I am currently working on Vault.

Three things I’ve done recently which I’m proud of are…

Increased engagement rates through hands on product demo workshop (564 attendees in Dec)
Implemented user guide & FAQs for Product resulting in reduction of L1 tickets by 85.9%
Created FormSG X Workspace pitch deck to highlight Product USPs