PaySG

Digitise payments for government agencies

Background

Developed to enable digital payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

Approach

• Users will receive a personalised payment link sent to their email. They will then go to a personalised payment page that includes some details submitted at point of entry application. Upon checkout, they will receive a personalised invoice/receipt with details that they can show government officers to prove that they have paid.
• There are various channels through which links can be generated - users filling forms on FormSG directly, government officers filling in a FormSG form, or a script that generates links to be sent in bulk.
• PaySG uses FormSG’s webhook feature, Stripe for payment processing, and Postmark for transactional email templates and sending.

Impact

• ~2 weeks - time taken to develop PaySG
• In the 2 months since launch on 17 Jun 2020:
  • S$61M volume of payments that our links have enabled
  • 47k successful transactions and payment links sent out
  • 8 agencies/ministries using PaySG

Team

Ang Yi Xin

Kevan Tan

Pallani Kumaran

Huang Kaiwen

Talitha Chin

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