The trusted voucher system for the Singapore Government
RedeemSG is the national voucher system that digitizes, simplifies and reduces inefficiencies faced by campaign organizers, merchants and recipients involved in managing or participating in a campaign. RedeemSG is used for the nationwide CDC Voucher Scheme.
RedeemSG provides a simple and digital solution that solves the inefficiencies and costs involved in paper voucher schemes, while remaining inclusive for the entire nation.
Recipients can sign up and claim vouchers without needing to download a mobile app
Merchants can accept vouchers easily using the RedeemSG Merchant app.
Agencies can manage voucher campaign(s) and track redemptions using the RedeemSG admin portal.
Enabled > 20 million redemptions since April 2020 across 10 national campaigns, including the nation-wide CDC voucher scheme, and mask and SG Together pack distribution
S$1 million claimed by households for the CDC Voucher Scheme
“Having to deal with fresh seafood and other wet items, it was inconvenient for me to receive physical vouchers. We can now easily scan the digital vouchers… and receive the payout the next day,” he said.
“We are greatly heartened that Singaporeans are rallying behind and supporting our heartland hawkers and merchants by spending over $28 million worth of vouchers to date,” said Mayor Low Yen Ling
CDC Vouchers Scheme
Worked closely with PA, CDC, and other agencies (IMDA, ESG)
12,500+ hawkers and heartland merchants, of which more than 90% have scanned/received at least 1 voucher
1 million household claimed vouchers within 1 month
$28 million spent within 1 month
Mask and SG Together pack distribution
App used by > 14 thousand volunteers
Integrated > 1.1 thousand vending machines
20 million + redemptions
Talitha Chin — Senior Product Manager
Charmaine Lee — Product Manager
Carina Lim — Product Designer
Pallani Kumaran — Lead Software Engineer
Kaiwen Huang — Senior Software Engineer
Jason Chong — Software Engineer
Sheikh Salim — Software Engineer
Ivan Ho — Software Engineer
Reshma Nair — Product Operations Specialist
Kevan Tan — Software Engineer
Ang Yi Xin — Senior Product Designer (special thank you for coming up with many of the flows and options we tested)