ScamShield is a product suite that defends against scams, and was developed by Open Government Products in collaboration with the Singapore Police Force (SPF) and the National Crime Prevention Council (NCPC). ScamShield currently comprises of the ScamShield App (iOS and Android), and the ScamShield Bot.
With the soft launch of the ScamShield Bot on WhatsApp, now you can check or report a scam directly to the Singapore Police Force via the official ScamShield Bot on WhatsApp at https://go.gov.sg/scamshield-bot
The ScamShield Bot comes as the latest anti-scam product to help users identify and report scams. Therefore, to get protection from scam SMSes and calls, use the ScamShield App in conjunction with reporting and checking scams on the Bot to receive more protective benefits from ScamShield’s overall defense system.
The ScamShield Bot enables users to conveniently report scams received from across multiple platforms directly to the Singapore Police Force, and to let users easily check whether a message or call is a scam, all within WhatsApp: https://go.gov.sg/scamshield-bot
Why use the ScamShield Bot?
Use the Bot to find out if something is a scam so that you can protect yourself and loved ones from suspicious messages, websites/ links, and other contact IDs.
The Bot is the authoritative way to check for scams, as reports received through ScamShield are reviewed by the Singapore Police Force.
Thus, by reporting to the ScamShield Bot, you’ll be helping to protect the broader community in Singapore from the same scams.
How to check a suspicious message or call to the Bot?
To check whether a message is a scam or not, send the scammer’s message or contact info to the Bot via the following methods:
Copy the text
Send a screenshot of the message
Forward a message from another WhatsApp chat
You can also check suspicious calls by copying the caller’s phone number to the Bot.
How to report a suspicious message or call to the Bot?
In 3 steps, you can report a suspected message or call directly to the Singapore Police Force.
For Message reports:
Forward or send a copy or screenshot of the message (received from any platform)
Send the scammer’s contact info
Indicate where the message was received
For Call reports:
Provide the Caller’s number or ID
Write a description of the call
Indicate where the call was received
What happens after you submit a report to the ScamShield Bot?
When you report a scam:
Your reports are sent to the Singapore Police Force for review.
When the SPF blocks suspicious numbers, the ScamShield App will then detect scam SMSes from these numbers, and block their calls.
Your report also help others spot scams whenever they check for a scam on the Bot.
About the ScamShield App
The ScamShield mobile app has 3 main features:
Automatically blocks scam calls
Automatically detects scam messages
Allows users to report scam messages and calls
Blocked > 4 million SMSes till date
Cumulatively blocked and blacklisted > 85,000 numbers used in scams
Find out how to set up about the ScamShield App below: